Frequently Asked Questions

Everything you need to know about your CUFFS N LASHES experience.

How long does shipping take for my order?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.

What is your return and exchange policy?

Due to the hygiene nature of cosmetic products, we only accept returns or exchanges if the item received is damaged or incorrect. Please contact our support team within 48 hours of delivery to initiate a claim.

Are CUFFS N LASHES products cruelty-free?

Yes, we are committed to ethical beauty. All of our products, including our brushes and lashes, are 100% cruelty-free and never tested on animals.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.

How can I track my package?

Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your shipment's progress in real-time.

Do you offer bulk or professional discounts?

We do offer special pricing for makeup artists and bulk purchasers. Please reach out to our professional sales team via the 'Contact Us' page for more details.